FAQ

FAQ 14

14

Forgotten ID and Password

김정현

23 Sep 2019

For membership information, you can change in [MYINFO] menu after log-in. If you have lost or forgotten ID or password, please select “Find ID/Password” in [LOGIN] screen then follow instructions.

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13

When’s the expiry date of the products?

김정현

23 Sep 2019

If buyer and payer information do not match, please make a comment in [MYPAGE] > [my 1:1 query]

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12

Where can I find the date of manufacture?

김정현

23 Sep 2019

Date of manufacture is recorded at the bottom of the product.

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11

Is the item can be used by both male and female?

김정현

23 Sep 2019

SisterTalk products are based on essence know-how of Kolmar Korea and can be used regardless of gender.

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10

Please provide Account Number for direct deposit.

김정현

23 Sep 2019

Bank: Industrial Bank of Korea Account Name: Dragon Republic Inc. Account Number: 061-087693-04-020 If buyer and payer information do not match, please make a comment in [MYPAGE] > [my 1:1 query]

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9

What happens if buyer and payer name is different for direct deposit?

김정현

23 Sep 2019

If buyer and payer information do not match, please make a comment in [MYPAGE] > [My 1:1 query]

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8

Can I purchase the product with mileage points?

김정현

23 Sep 2019

Accumulated mileage points can be used for purchases by 1,000 won units. There is no expiration date for mileage points

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7

How’s the free shipping works?

김정현

23 Sep 2019

Free shipping is only available for purchases over 50,000 won. Except for remote areas and Jeju Island.

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6

How long will it take to receive my order?

김정현

23 Sep 2019

Normally you will receive products within 1-3 working days after shipping. It will take up to 5 days when there’s congested orders and pre-orders. (Delivery time may vary by region)

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